Effective date: September 16, 2026

Privacy Policy

This Privacy Policy explains how VSEEK LIMITED ("VSEEK," "we," "us," or "our") collects, uses, discloses, and protects information in connection with BlueDuck Browser: Secure VPN (the "App") and related services.

1. Information We Collect

We may collect information you provide directly, such as support messages, feedback, email address, and other information you choose to send to us.

We may also collect limited technical information that helps operate, protect, and improve the App, such as device type, operating system version, app version, language settings, crash logs, diagnostics, connection status, and general performance data.

2. VPN and Browsing Data

BlueDuck Browser is designed to provide browser and VPN-related functionality. We do not intentionally collect the content of websites you visit through the App for advertising purposes. Some technical data may be processed as necessary to provide connectivity, maintain service reliability, prevent abuse, and diagnose service issues.

3. How We Use Information

We use information to provide and maintain the App, respond to support requests, improve performance, detect misuse, comply with legal obligations, and communicate important service or policy updates.

4. Third-Party Services

The App may rely on third-party service providers for hosting, analytics, diagnostics, payment processing, app distribution, or VPN infrastructure. These providers may process information according to their own privacy policies and contractual obligations.

5. Subscriptions and Payments

If you purchase a subscription or paid feature, payment transactions are processed by the applicable app store or payment provider. We do not receive your full payment card details.

6. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may contact us to submit a privacy request.

8. Children's Privacy

The App is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International Transfers

Your information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards for international transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify users, such as by updating the effective date or providing in-app notice.

12. Contact Us

If you have questions or requests about this Privacy Policy, contact VSEEK LIMITED at [email protected].